Front of House Operations Manager

The Front of House Operations Manager plays a vital role in ensuring a seamless and exceptional experience for all patrons of the SLSO. This position oversees the daily operations of front of house services, including concessions, bars, and premium experiences. The Front of House Operations Manager supervises a team of ushers and other part-time front-of-house staff, ensuring the highest standards of guest service and hospitality. This position reports to the Director of Hospitality and Audience Experience and collaborates closely with other departments to deliver successful concerts and events.

This is an exciting time to be part of a vibrant organization and make a significant impact. Plans are underway for the orchestra’s return to the renovated and expanded Powell Hall, scheduled to reopen in September 2025. The successful candidate is strategic, proactive, and passionate about the SLSO’s mission, with outstanding hospitality skills and the ability to interact effectively with patrons, donors, staff, and stakeholders at all levels.